Our Guarantees
Croaker Heating and Air Guarantees
Performance Guarantee
Croaker Heating and Air guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer's operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years. This guarantee is meant to guarantee that the equipment we install is sized accurately for the home at the time of installation. It does not cover situations where the home does not maintain proper temperature caused by a component or part failure.
Satisfaction Guarantee
Croaker Heating and Air's installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, we won't consider the job done until you are satisfied with the results.
ROUNDING UP HAPPY CUSTOMERS SINCE 2003
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★★★★★Took Time to Pick Up the Parts My Broken AC NeededRick FrenchTommy arrived at my home on time and ready to work. He was very friendly, courteous and respectful. As the repairs progressed he kept me informed of the progress and worked diligently to completion and success. He took the time to drive and pick up necessary parts to complete the needed repairs. I appreciate his hard work and my AC is running like new.
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★★★★★Very Pleased With Their AC InstallationJerry GriffisI'm were very pleased with their services. They were professionally and efficient without any setbacks. They explained everything very well and had my AC installed quickly. I highly recommend using Croaker Heating and Air services.
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★★★★★Same-Day AC Fix in Central Texas AreaTraci AndersonMy AC was not working and called Croaker. I got an immediate response and call to determine the fastest time possible to access the AC. The technician on call was knowledgeable and very thorough. I was able to have my AC working again the same day. With parts readily available and with the technician. I would recommend them highly!
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★★★★★Two AC Replacements and a Split Installation Done WellSherry CauthenWe had to have both of our AC units replaced, as well we had them install splitters in each of two bedrooms upstairs since they tend to run hotter, best decision we ever made, so glad they recommended them. We had a great experience with all staff. Our salesman, Wayne was very knowledgeable and helpful with what we needed and Landon, Randy, Kyron and Tommy the crew that worked at house were extremely professional, respectful and personable. Would highly recommend this company.
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★★★★★Overflow Problem Fixed by CroakerCarolyn HendriexI called Croaker, and they were at my residence within 15 minutes! My A/C was not draining properly, and I was worried about overflow from the inside. The technician took care of the problem, and instructed me how the overflow worked on my unit to prevent water overflow problems. This was my first experience with Croaker Heating & Air, but it definitely won't be the last. The technician was very courteous, efficient, and informative.
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★★★★★HVAC Installation Done RightPete WillardI had a new HVAC system installed including added insulation and duct cleaning. I am very satisfied with the equipment and service provided. I would especially like to thank Landon, Tommy, Kryan, Travis, Cesar and Dash for their workmanship and conduct through out the installation. Great job!
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★★★★★A Thorough AC Inspection Leads to a Long-Term CustomerWerner RothHad my A/C checkup before the summer heat arrives. Travis was on-time, thorough in making sure everything was in working order, and happy to answer any questions I had during the service. Will be using Croaker for my heating and A/C work going forward!
THE SHERIFF OF COMFORT IN Georgetown IN Central Texas Area
We proudly service everywhere from Temple to Austin. If you're unsure if we cover your location, just give us a call, and we’ll take a look.